Privacy Policy
At Oak & Shine Ghana, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you interact with our website, contact us, or use our services.
Information We Collect
We may collect the following types of information:
a. Personal Information
– Name
– Phone number
– Email address
– Property location or service address
b. Service Information
– Floor type and condition
– Service preferences
– Booking and quotation details
c. Website Information
– Basic website usage data (such as pages visited), collected through cookies or analytics tools where applicable.
How We Use Your Information
We use your information to:
– Respond to enquiries and provide quotations.
– Schedule and deliver our services.
– Communicate service updates and confirmations.
– Process payments and issue invoices.
– Improve our services and customer experience.
We do not sell or rent your personal information to third parties.
Sharing of Information
We may share your information only when necessary:
– With service partners strictly involved in delivering our services
– When required by law or legal authorities
– To protect the rights, safety, or property of Oak & Shine Ghana
All shared information is handled with confidentiality.
Data Protection & Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. Access to client information is limited to authorized personnel only.
Cookies & Website Tracking
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings, though this may affect certain website features.
Images & Media
With your consent, Oak & Shine Ghana may take before-and-after photos of serviced floors for quality control or marketing purposes. Personal identities or property details will not be disclosed without permission.
Your Rights
You have the right to:
– Request access to your personal information
– Request correction of inaccurate information
– Request deletion of your data, where legally permissible
Requests can be made by contacting us directly.
Policy Updates
Oak & Shine Ghana reserves the right to update this Privacy Policy from time to time. Any changes will be posted on our website and will apply to future interactions.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your information, please contact us at:
> Oak & Shine Ghana Nsawam, Eastern Region, Ghana
>Phone Numbers: +233 (0) 557 264 717 or +233 (0) 500 204 090
> Email Address: oakandshinegh@gmail.com or info@oakandshine.com